Our response to: Supporting innovation in the electricity retail market exempting small suppliers from the Universal Service Obligation (USO)

On 16 September 2026, we responded to Ofgem’s consultation on exempting small suppliers from the Universal Service Obligation (USO). Our detailed response is available here. In our cover letter, we highlight the following key points: We support the exemption and consider 50,000 domestic customers a responsible starting point, but any fixed threshold is necessarily an […]