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Our latest stakeholder survey results: RECCo performance and actions

  Stakeholder feedback shows that overall satisfaction with the REC Services continues to rise year on year. Delivered in partnership with Researchcraft, the survey sought feedback from users across all core REC Services. We’re pleased to share the latest results, which show that overall satisfaction rose to 7.6 out of 10 (↑0.1). Our COO, Elizabeth […]

Strengthening the Enquiry Services for what’s next

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Moving into the next phase of development We’re preparing for the next phase of our Enquiry Services to ensure they continue to meet growing market demands and support a smarter, more flexible retail energy system. While the services have performed strongly since we took ownership in 2022, increasing usage and evolving stakeholder needs mean it’s […]