We’ve appointed digital trust specialist Raidiam, assisted by PayPoint, to support the development of the Trust Framework that underpins the Consumer Consent Solution (CCS). This is a key step towards establishing a more secure, consistent, and consumer-focused data consent solution for the GB retail energy market.
Raidiam brings expertise in digital trust infrastructure and open data ecosystems and will work with us to design and implement the CCS Trust Framework. PayPoint will support the operational service model and service management capability required to help CCS operate effectively as an enduring service.
Together, this will be critical to ensuring that consumer consent is managed securely, transparently, and reliably for both consumers and industry.
Enabling Consumer-Led Flexibility
Trusted, standardised consent is critical to enabling Consumer-Led Flexibility (CLF). As consumers take part in flexible tariffs and new energy services, we need to ensure access to consumer data is secure, consistent, and interoperable.
The CCS Trust Framework and supporting operational model will help unlock this by reducing fragmentation, giving consumers clear and secure control over how their energy data is accessed and used, and providing market participants with a dependable framework for participation.
Where we are now
Appointing Raidiam and PayPoint marks a significant step forward in CCS delivery, moving the programme closer to a fully operational model for consumer consent in the energy market.
We’ll continue to work closely with Ofgem, industry stakeholders, and consumer bodies as the Trust Framework develops, ensuring their input shapes both the design and its practical application.
What’s next
Thank you to everyone who responded to the recent CCS Design Consultation. We saw strong engagement and valuable challenge across key design areas, and we’re now refining the design to ensure it’s robust and deliverable. The non-confidential responses are available on our Consultations & Responses page.
We’ll share consultation outcomes and next steps at our CCS webinar on 28 May 2026 (2pm), for you to:
- Hear the top insights and themes from consultation responses
- Understand how your feedback is shaping the CCS design
- See where changes are being made and where further input is needed
- Get clarity on next steps and upcoming engagement opportunities
The session is open to all stakeholders.
To register your interest and receive joining details: CCS Design Consultation Webinar.
We’ll continue engagement through regular CCS working groups, both general and topic-specific, as we move into the next phase of development. You can register to join here.
Stay in touch on progress via our CCS Newsletter: Sign Up Now
Get in touch
To find out more about CCS or get involved in the next phase of development, please contact us at consumerconsent@retailenergycode.co.uk.
