What’s coming: Consumer Consent Solution Design Consultation
The Retail Energy Code Company, acting on Ofgem’s direction, will shortly launch a consultation on the proposed design of the Consumer Consent Solution – a new, central approach to how consumers give, manage, and withdraw consent for energy data sharing.
Today, consent processes across the energy sector can be inconsistent and confusing. The Consumer Consent Solution is being designed to give consumers clearer control and visibility over their data, while providing the market with a trusted, standardised, and GDPR-aligned consent framework.
At the heart of the proposed solution is a single, secure interface where consumers can see who has access to their data, understand what they have agreed to, and change their preferences easily. The solution is also being designed to support non-digital journeys and accessibility needs, ensuring it works for everyone.
What the consultation will cover
The upcoming consultation will set out our proposed approach for delivering the Minimum Marketable Product for the Consumer Consent Solution, including the key technical, governance, and user-experience principles that will underpin a secure and scalable solution.
Have your say
The consultation opens on 11 February 2026 and will run for six weeks. We welcome views from consumers, consumer organisations, market participants, service partners, and technical experts. Details on how to take part will be published shortly.
Why this matters
The Consumer Consent Solution is about engaging people and increasing trust in the energy sector, so they feel they can safely share their energy data. It’s also about making it easier for companies to access the data securely so they can create new services for people.
Pete Davies | Director of Data, Technology & Transformation
Next steps
- 11 February 2026: Consumer Consent Solution consultation pack published (includes response instructions and key dates), with a six-week consultation response window
- 4 March 2026: In-person Consumer Consent Solution Engagement Day (London) – Register now
- End March 2027: Minimum Marketable Product (version one) launch
