Help test the new REC Portal

Image of A PERSON SITTING IN FRONT OF A COMPUTER

As part of our programme to relaunch the REC Portal, we’re inviting external users to take part in the soft launch of Release 0.2 from 18 August to 1 September 2026.

This is an opportunity to explore the new portal before its full launch later this year. You’ll be able to try key user journeys in real scenarios and provide feedback to help shape the remaining releases before go-live.

What’s available in Release 0.2?

During the soft launch, you’ll be able to explore a range of new features, including:

  • Getting started: the new Portal homepage, user accounts and login, and AI-powered search and assistance to help you find what you need in plain language.
  • Digital REC: the REC Navigator, digital process maps, and change and release information.
  • Change management: change proposals, the change register, consultation pages, and change workflows, end-to-end.
  • Performance assurance and party management: tools to manage your organisation and people, entry and withdrawal, qualification, data uploads and reporting.
  • Support: the new integrated service desk and knowledge base.

Features for committees, events and news will be introduced in Release 0.3, ahead of the full REC Portal relaunch on 18 November 2026.

Taking part

Taking part is straightforward.

If you volunteer, we’ll:

  • Provide you with access to the new portal
  • Suggest a selection of user journeys to explore
  • Ask you to complete a short feedback form after your testing

The total time commitment is around 30 minutes over the two-week soft launch period.

Register your interest

If you’d like to take part, or would like to nominate a colleague, please complete this form by Friday, 7 August 2026.

We’ll then send you everything you need to get started before the soft launch opens on 18 August.

Your feedback will play an important role in refining the REC Portal ahead of its full launch later this year.

Share this post

Latest Posts

Image of a woman with a whiteboard
Round up: CCS REC Drafting Consultation webinar
Our response to: Swifter and Simpler Competition Redress, Regulatory Appeals and Competition Enforcement
c2f22302-07da-457c-8b13-e462bc7e3290
Our response to: Supporting innovation in the electricity retail market exempting small suppliers from the Universal Service Obligation (USO)
Screenshot 2026-09-14 112349
Join the 2026 REC Engagement Day
Female executive working in office
Share your experience of REC Services
Our response to: Proposed Code Manager Standard Licence Modifications relating to Data Best Practice
Our response to: Consultation on Data Domain Coordinator role guidance
c2f22302-07da-457c-8b13-e462bc7e3290
Consumer Consent Solution consultation now open