Have your say: Feedback your experience with the Switching arrangements 

What is the Switching Incentive Regime – and why does your opinion matter?  The Switching Incentive Regime (SIR) is a performance framework introduced by Ofgem in 2023 under its existing price control arrangements. It assesses how well DCC delivers switching services in line with the Retail Energy Code, focusing on both customer engagement and operational […]

Do you have experience with the Switching arrangements? We want to hear from you!

Ofgem introduced the Switching Incentive Regime in April 2023, a performance incentive regime for the Data Communications Company (DCC) for its roles in delivering the Switching arrangements to the retail energy market. DCC has three roles under the enduring switching arrangements: the Central Switching Service Provider, the Certificate Authority and the Switching Operator. RECCo is […]