Our 2024 Annual Satisfaction Survey is now open!

We want to hear from you! This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC services. The brief survey (just 10-15 minutes) covers key areas, including the REC Code Manager, Enquiry Services, Energy Theft Tip-Off Service (ETTOS), Green Deal Database, and Metering service. Take the survey now using this […]

RECCo Responds to Ofgem’s Decision on the Future of the Central Registration Service (CRS)

RECCo’s Case for the Transfer The transfer of the CRS to RECCo presented an opportunity to align switching services with REC’s consumer-focused governance framework, enabling: Enhanced service delivery; Strategic alignment with REC obligations and Operational, management, and financial challenges to be addressed. We developed a robust case and provided evidence that we could deliver additional […]