Supporting Mental Health at RECCo: An interview with our new Mental Health First Aider
At RECCo, we believe mental health is as crucial as physical health. To underscore this commitment, Jenny Stephenson, our Marketing and Communications Manager, recently completed a comprehensive two-day course with MHFA England to become a Mental Health First Aider (MHFAider). We sat down with Jenny to discuss her new role, the training she underwent, and […]
We’re ready to bring consumer consent to the retail energy market
Ofgem has launched a new consultation on the development of an industry-wide consumer consent mechanism that will make it easier for consumers to consent to sharing their energy data. When shared securely with trusted third parties, this data will be key to reducing consumer bills, reducing energy and focusing on when people use energy, ultimately […]
Introducing our first Quarterly Report
We are pleased to present our first quarterly report, which provides a comprehensive update on our progress towards the four key priorities outlined in our Strategy and Forward Work Plan (FWP) for 2024-2027 and how our services are performing so far. By implementing quarterly reporting, we aim to keep stakeholders informed throughout the life cycle […]
Our response to: DCC review phase 2: Governance & Centralised Registration Service
We welcome the opportunity to respond to the consultation, ‘DCC Review Phase 2: Governance and Centralised Registration Service.’ Our non-confidential response represents the views of the Retail Energy Code Company Ltd (RECCo). It is based on our role as operator of the Retail Energy Code (REC) and potential recipient of the Centralised Registration Service (CRS). […]
Webinar round-up: Countdown to Market-Wide Half-Hourly Settlement
On July 18th, 2024, we hosted a webinar for all REC Parties to explain the significant changes that Market-Wide Half Hourly Settlement will bring to REC arrangements. The webinar also covered the tasks REC Parties must complete over the next nine months to ensure REC compliance at MHHS go-live. We want to extend our gratitude […]
Successful first payment cycle: Prepayment Levelisation achieved for 39.95 million energy meters
We are pleased to announce that the initial payment cycle for the Prepayment Levelisation scheme was a great success. Industry submitted their data within the agreed timescales, and only minor data validation errors were identified, which were quickly rectified. Invoices were issued on time, and 99.9% were paid within the time limits, meaning that monies […]
Update on Gas Enquiry Service (GES) platform migration
On Saturday, the 22nd of June, 2024, work was undertaken to migrate the Gas Enquiry Service (GES) to a newer, more efficient, and robust platform. Despite rigorous testing and enhanced monitoring, issues were identified with a small number of data items. Consequently, the GES, including both the portal and supply point switching API services, was […]
Update on RECCo’s continuous improvement programme for the Code Manager Service
As part of our commitment to ‘Delivering Service Excellence’ outlined in our Forward Work Plan for 2024-2027, we have initiated a programme of further enhancements for the Code Manager service for 2024/25, as the initial term of the Code Manager Service Providers’ contracts ends in August 2024. This project aims to thoroughly evaluate the performance […]
Celebrating Net Zero week: Our commitment to a greener planet
This Net Zero Week, we’re excited to share our work to positively impact our planet. In May 2023, after months of dedicated work with Positive Planet, we achieved a significant milestone and became a carbon-neutral company! How we achieved carbon neutrality Partnering with Positive Planet, we conducted a comprehensive assessment of our carbon footprint, focusing […]
Join our webinar: Countdown to Market-Wide Half-Hourly Settlement
We are inviting all REC Parties to a Market-Wide Half-Hourly Settlement (MHHS) webinar on July 18th, 2024. In this webinar, we will explain the important changes MHHS will bring to REC arrangements, as well as the activities REC Parties must complete over the next nine months to ensure REC compliance. To learn more and register, […]