Switching Performance Improvement Review Underway
Key Improvement Areas To maximise the value of the review, we have worked with DCC to prioritise the potential improvement areas and intend to focus on those which we believe will deliver the greatest benefit to users and consumers without being overly difficult to address. These areas are: Address Data Quality: DCC has had success over […]
RECCo Responds to Ofgem’s Decision on the Future of the Central Registration Service (CRS)
RECCo’s Case for the Transfer The transfer of the CRS to RECCo presented an opportunity to align switching services with REC’s consumer-focused governance framework, enabling: Enhanced service delivery; Strategic alignment with REC obligations and Operational, management, and financial challenges to be addressed. We developed a robust case and provided evidence that we could deliver additional […]
Join the Switching Advisory Forum as we plan for the potential transfer of the Central Registration Service
Ofgem launched a consultation on the future of the Central Registration Service (CRS) on 21st May as part of the broader DCC Review Phase 2. This consultation seeks feedback on the proposal to remove the CRS provision from the DCC License and transfer the obligation to the Retail Energy Code (REC), managed by RECCo. Stakeholders […]