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Power of collaboration: How stakeholders are shaping the new REC Portal

Hi John, can you give us an overview of the REC Portal Relaunch programme and its objectives? Absolutely. The REC Portal Relaunch Programme aims to transform how the industry interacts with the Retail Energy Code (REC). The current portal has served us well over the past five years, but it’s time for a renewed, modern, […]

Highlights from the REC Party Engagement Day

What we covered We shared updates on the major topics shaping the Retail Energy Code (REC) and created space for practical discussion and connection. Presentations explored: Code Management Services: how we support REC Parties through our engagement channels, including our Operational Account Managers (OAMs), and an overview of change development from the Change & Release […]

REC Portal Relaunch Community: First user group session and next steps

Have your say As part of this work, we’re now running an anonymous card sort exercise to understand how users group and label information. It takes just 13–18 minutes, and your input will directly shape new portal features. Take part in the card sort Our digital partner This work is being developed in partnership with […]