Ofgem rejects proposal to mandate TPI Code of Practice, but commitment to standards remains
These proposals were shaped by extensive stakeholder engagement—including dedicated workshops and consultation throughout the change development process—and were designed to deliver more consistent protections for small business customers by establishing minimum standards for TPIs whose fees are recovered through energy suppliers. We continue to believe that introducing a formal accreditation regime would have delivered tangible […]
Webinar round-up: An update on our Third-Party Intermediary Code of Practice
On March 12th, we provided an update on our plans to introduce an accreditation and audit framework to the Third-Party Intermediary (TPI) Code of Practice
Update on our Third-Party Intermediary Code of Practice
In October 2023, we published our voluntary Third-Party Intermediary Code of Practice (CoP) for non-domestic energy brokers and aggregators. At this time, we committed to introducing an accreditation and audit framework. Subject to the necessary change proposal being accepted by Ofgem, this will make it mandatory for non-domestic suppliers to use only intermediaries adhering to […]