Our response to: Consumer protections for heat network customers

On the 27th of October, RECCo responded to the joint Government-Ofgem consultation on consumer protections for heat network customers. We agree with the focus on ensuring that consumers on heat networks receive equivalent protections to those in electricity and gas markets. We suggest that consideration should be given to whether any of the consumer-facing obligations […]

RECCo response to ‘Additional debt-related cost allowance policy consultation’

On November 2nd, RECCo submitted a response to Ofgem’s consultation regarding an additional allowance for debt-related costs within the default tariff cap. We believe that the proposed changes will inevitably lead to increased costs for those customers who are able to pay their energy bills, including those who have paid off any outstanding debts. However, […]