Our response to: Non-Domestic Smart Meter Rollout Post 2025
On 16 January 2026, we published our response to the consultation on the Non-Domestic Smart Meter Rollout Post 2025, welcoming the proposal to use the Retail Energy Code (REC) as the governance “home” and noting that the proposed monitoring and reporting would be a material evolution of REC Performance Assurance. We also highlighted the need […]
Our response to: Energy Digitalisation Governance – Architectural Coordination
On 5 December 2025, we published our response to Ofgem’s open letter on Energy Digitalisation Governance – Architectural Coordination, agreeing there’s a real need for stronger coordination where major digital programmes intersect, but cautioning against creating a new central “architecture body”. Instead, we advocated a federated, light-touch model that focuses on interoperability, shared standards, and […]
Our response to: Consultation on the Role and Powers of the Energy Ombudsman
On 4 December 2025, we published our response to the Consultation on the Role & Powers of the Energy Ombudsman, supporting the aim of faster, fairer redress while highlighting the need for a clearer, evidence-based diagnosis of what’s currently going wrong, and for reforms that improve outcomes without overcomplicating the process. We also set out […]