Driving transparency and accessibility: Our work so far to improve access to retail energy market data

We initiated our Open Data project in early 2023 to align with Ofgem’s data best practices and improve access to our data sources. Creating a metadata catalogue and roles matrix To start our work, we gained a comprehensive understanding of all the data that falls under RECCo’s control. We created a metadata catalogue containing detailed […]
ERIN is now even better at answering your questions!

In October 2023, we launched the first Artificial Intelligence (AI) tool designed to assist REC Parties and other industry members. Using Generative AI, ERIN, which stands for Energy Resource Information Network, is engineered to respond rapidly to REC-related questions in seconds. We’ve now released a number of enhancements to the tool to make it even […]
Voices of Diversity: Celebrating International Women’s Day at RECCo

On 7th March, we kicked off our celebrations by welcoming Sabreena Juneja from Ofgem to join us at RECCo…
Join the Stakeholder Advisory Group as we evolve the Code Manager

RECCo is now two years into live operations. As set out in our Draft Strategy and Forward Work Plan 2024-27, we have thoroughly assessed the performance and effectiveness of our Code Manager services. This was to ensure alignment with industry needs and to inform our future re-procurement strategy. Following this, we have initiated a continuous […]
How we promote flexibility, well-being and happiness at RECCo

We know that to get the best people in our team, we must provide the best environment for them to thrive…
Webinar recap: Introducing our 2024-25 Budget

On 28th February, we held a webinar with stakeholders to discuss our 2024-2025 Budget and provide a deep dive into one of our primary objectives for the coming year: delivering service excellence.
Update on our Third-Party Intermediary Code of Practice

In October 2023, we published our voluntary Third-Party Intermediary Code of Practice (CoP) for non-domestic energy brokers and aggregators. At this time, we committed to introducing an accreditation and audit framework. Subject to the necessary change proposal being accepted by Ofgem, this will make it mandatory for non-domestic suppliers to use only intermediaries adhering to […]
Board Highlights February 2024

Code Manager Following detailed feedback from the Parties, the Board confirmed a focus for the coming year would be on improving the Code Manager Service. The Chief operating Officer reported that there are many improvements being delivered across all aspects of the Code Manager Service, captured in Improvement Plans agreed with the relevant service providers. […]
Ofgem gives Standing Charge levelisation the green light

Energy consumers who use prepayment meters have historically paid more for their energy than those who pay via direct debit….
Introducing our 2024-25 Budget

Our budget outlines RECCo’s financial projection for 2024-25 and estimates the costs for the two subsequent years. The budget for this year includes the funds necessary to improve the quality of our services, deliver our portfolio of programmes, enhance our internal resources, and fund the costs of the services we manage. Join our webinar Join […]