Strategy & Forward Work Plan 2024-27
Following consultation and stakeholder engagement, we’re pleased to publish our final Strategy & Forward Work Plan for 2024-27. Your invaluable input and feedback have played a crucial role in shaping our direction for the coming years, and we are grateful for your continued support.
Webinar round-up: An update on our Third-Party Intermediary Code of Practice
On March 12th, we provided an update on our plans to introduce an accreditation and audit framework to the Third-Party Intermediary (TPI) Code of Practice
Voices of Diversity: Celebrating International Women’s Day at RECCo
On 7th March, we kicked off our celebrations by welcoming Sabreena Juneja from Ofgem to join us at RECCo…
Join the Stakeholder Advisory Group as we evolve the Code Manager
RECCo is now two years into live operations. As set out in our Draft Strategy and Forward Work Plan 2024-27, we have thoroughly assessed the performance and effectiveness of our Code Manager services. This was to ensure alignment with industry needs and to inform our future re-procurement strategy. Following this, we have initiated a continuous […]
Webinar recap: Introducing our 2024-25 Budget
On 28th February, we held a webinar with stakeholders to discuss our 2024-2025 Budget and provide a deep dive into one of our primary objectives for the coming year: delivering service excellence.
Board Highlights February 2024
Code Manager Following detailed feedback from the Parties, the Board confirmed a focus for the coming year would be on improving the Code Manager Service. The Chief operating Officer reported that there are many improvements being delivered across all aspects of the Code Manager Service, captured in Improvement Plans agreed with the relevant service providers. […]
Ofgem gives Standing Charge levelisation the green light
Energy consumers who use prepayment meters have historically paid more for their energy than those who pay via direct debit….
Introducing our 2024-25 Budget
Our budget outlines RECCo’s financial projection for 2024-25 and estimates the costs for the two subsequent years. The budget for this year includes the funds necessary to improve the quality of our services, deliver our portfolio of programmes, enhance our internal resources, and fund the costs of the services we manage. Join our webinar Join […]
Meet Ayesha – Our new Customer Insights Manager
Ayesha joined our Strategy and Development team at the start of the new year. We recently talked with her to ask what encouraged her to join RECCo…
Announcement: We’re evolving our team to meet our upcoming strategic priorities
Our CEO, Sid Cox, has announced a series of changes that will be made to RECCo’s leadership team starting 1st February 2024. These updates demonstrate our dedication to enhancing and evolving our team while ensuring that we remain aligned with the objectives outlined in our Forward Work Plan for 2024-2027. From 1st February: Elizabeth Lawlor […]