The Market Stabilisation Charge will end in March 2024

Why has Ofgem decided to retire the MSC? Ofgem has published this document detailing their decision in full. They state that the MSC was always a temporary measure that would only be retained for as long as it was in the interest of consumers. They continue, “Our view is that market risks that the MSC […]
Webinar round-up: How will RECCo implement the Pre-payment Meter Levelisation process?

On October 10th, 2023, we hosted a webinar alongside Ofgem and Capgemini to elaborate on our pre-payment meter levelisation (PPM) process implementation plan. During the webinar, Jon Dixon, Director of Strategy at RECCo, was joined by Jonathan Windeatt, an Industry Operations and Commercial Expert from Ofgem, and Ursula Mulholland, a Project Manager from Capgemini. The […]
Join our event: Industry action to support vulnerable consumers

Update: The event scheduled for October 17th will now be held virtually. We made this decision after considering the availability of participants and the feedback we received. We invite you to join the webinar, where we will provide an update on RECCo’s ongoing consumer initiatives, with a focus on the Priority Services Register. Your input […]
Introducing consumer consent into the retail energy market

We recently released our 2023-26 Forward Work Plan, which outlines our priorities for the coming years. One of our main goals is to establish a consumer consent system across the industry. We’ve made progress in identifying the barriers to consent, categorizing the UK population into different groups, and laying the foundation for the consent system. […]
Join our webinar: Introducing new Change of Tenancy rules to the Non-domestic Energy market

We conducted several workshops with non-domestic suppliers and brokers earlier this year to gain insight into the challenges they faced in the energy market. One of the main issues that emerged was the possible misuse of the Change of Tenancy flag and objection process, which is detrimental to consumers. This was consistent with Ofgem’s findings […]
Inside RECCo, Issue 26

Our latest newsletter is now live. Read it in full here. What’s in this issue? We’re celebrating two years of live REC operations! We want to hear from you! Please take part in our stakeholder engagement survey Webinar round-up: Introducing our data and digitalisation strategy Our API gateway consultation is now open! Year in review: How […]
Webinar round-up: Introducing our data and digitalisation strategy

Thank you to everyone who joined us on September 26th to learn about and engage with our data and digitalisation strategy. During the webinar, we outlined how we will support secure open data, digitalisation, and the evolution of REC services, systems, and processes. If you would like to re-watch the webinar or couldn’t attend, please […]
Our API gateway consultation is coming soon

As RECCo matures as an organisation, we are becoming responsible for an increasing number of services frequently used by the energy industry. Different service providers supply and maintain these services, typically utilising their own Application Programming Interfaces (APIs), allowing users to authenticate, interact and communicate with them. To effectively manage these services going forward, we […]
How will RECCo implement the Pre-payment Meter Levelisation process?

Join our webinar Join our joint webinar with Ofgem on the 10th of October 2023 at 2:00 p.m. for an overview of how we plan to implement pre-payment meter levelisation. During the webinar, you can expect: An overview of PPM Levelisation; A highlight of the key service components (functional and non-functional) An overview of who […]
Closure of P1 switching incident and next steps

Incident overview and closure DCC notified industry parties, including RECCo, on 06/07/23 that a major incident with the Central Switching Service (CSS) was impacting supply switch messages and new registration messages for gas and electricity supply customers. DCC has since updated CSS with the required information and sent the missing switch messages and new registration […]