Work continues to end the prepayment premium as the statutory consultation opens
Energy consumers in the UK who use prepayment meters have historically been charged more for their energy than those who pay via direct debit. Following selection by Ofgem, we are developing systems and processes to levelise energy bills between prepayment meter and direct debit customers. Following a policy consultation in August, Ofgem have now opened […]
Join Our Webinar: Implementing the Pre-Payment Meter Levelisation Process – Our Progress So Far
After consultation, Ofgem has confirmed that the non-volumetric Pre-Payment Meter (PPM) Levelisation process will be delivered by RECCo. In October 2023, we organised an event to explain how this process will be implemented. You’re now invited to join us for an update on our progress and a Q&A session. Join our webinar Join us on […]
From insight to action: How we use your feedback
At the beginning of this month, we reached out to all REC Parties and asked them to share their feedback on our REC services. We are conducting our second annual survey, which is more comprehensive than last year’s survey, and includes additional services. We are keen to know about your experiences with the REC Code […]
Decoding the Energy Act: Implications for code reform
The Energy Act is certainly wide-ranging, implementing measures intended to meet three key objectives: leveraging private investment in green technologies, ensuring the safety, security and resilience of the energy system, and reforming the system to protect consumers from unfair pricing. In striving towards the latter objective, the Government is introducing some significant reforms to the […]
Introducing ERIN: The REC’s new AI tool
We’re excited to unveil ‘ERIN’, the REC’s cutting-edge Artificial Intelligence (AI) tool.
Webinar round-up: New Change of Tenancy rules proposed for the non-domestic energy market
On the 24th of October, 2023, we hosted a webinar introducing our proposals for Change of Tenancy (CoT) rules for the non-domestic energy market. The webinar gathered feedback on our proposals to strengthen the CoT process, addressing problems that had been identified in the findings of Ofgem’s Non-Domestic Market Review, and highlighted to RECCo in […]
RECCo publish Third-Party Code of Practice
Today, we have published the Third-Party Intermediary Code of Practice (TPI CoP) for non-domestic energy brokers and aggregators. This Code of Practice has been developed following workshops held with TPIs and Suppliers earlier this year and subsequent engagement with both these groups, consumers and other interested parties. Consultation process In addition to the workshops and […]
REC Charging Statement
The REC Charging Statement provides information to parties on their REC charges. This document will also be made available on the REC Portal.
We want to hear from you! Take part in our survey
Our annual survey is now live! All REC Parties are invited to participate and provide feedback about our REC services. We want to hear about your experiences with the REC Code Manager, the Electricity Enquiry Service (EES), the Energy Theft Tip-Off Service (ETTOS), the Green Deal Database, and Metering services. Our goal is to improve […]
Board Highlights October 2023
Operational Performance The Board was informed that Code Manager service providers continue to meet their monthly KPI’s. We also heard that various steps are being taken to Improve service delivery, including: Enhancements to the Change and Release process, with a view to streamlining the Change pipeline. The Operational Account Manager (OAM) service has been extended […]