Webinar round-up: New Change of Tenancy rules proposed for the non-domestic energy market
On the 24th of October, 2023, we hosted a webinar introducing our proposals for Change of Tenancy (CoT) rules for the non-domestic energy market. The webinar gathered feedback on our proposals to strengthen the CoT process, addressing problems that had been identified in the findings of Ofgem’s Non-Domestic Market Review, and highlighted to RECCo in […]
RECCo publish Third-Party Code of Practice
Today, we have published the Third-Party Intermediary Code of Practice (TPI CoP) for non-domestic energy brokers and aggregators. This Code of Practice has been developed following workshops held with TPIs and Suppliers earlier this year and subsequent engagement with both these groups, consumers and other interested parties. Consultation process In addition to the workshops and […]
REC Charging Statement
The REC Charging Statement provides information to parties on their REC charges. This document will also be made available on the REC Portal.
We want to hear from you! Take part in our survey
Our annual survey is now live! All REC Parties are invited to participate and provide feedback about our REC services. We want to hear about your experiences with the REC Code Manager, the Electricity Enquiry Service (EES), the Energy Theft Tip-Off Service (ETTOS), the Green Deal Database, and Metering services. Our goal is to improve […]
Board Highlights October 2023
Operational Performance The Board was informed that Code Manager service providers continue to meet their monthly KPI’s. We also heard that various steps are being taken to Improve service delivery, including: Enhancements to the Change and Release process, with a view to streamlining the Change pipeline. The Operational Account Manager (OAM) service has been extended […]
Webinar round-up: Industry action to support vulnerable consumers
Thank you to everyone who joined us on the 17th of October 2023 to hear an update on our ongoing consumer initiatives, focusing on the Priority Service Register (PSR). Speakers from the utilities sector joined us to present information about PSR work and the initiatives to support vulnerable consumers in their areas. Overall, the webinar […]
The Market Stabilisation Charge will end in March 2024
Why has Ofgem decided to retire the MSC? Ofgem has published this document detailing their decision in full. They state that the MSC was always a temporary measure that would only be retained for as long as it was in the interest of consumers. They continue, “Our view is that market risks that the MSC […]
Webinar round-up: How will RECCo implement the Pre-payment Meter Levelisation process?
On October 10th, 2023, we hosted a webinar alongside Ofgem and Capgemini to elaborate on our pre-payment meter levelisation (PPM) process implementation plan. During the webinar, Jon Dixon, Director of Strategy at RECCo, was joined by Jonathan Windeatt, an Industry Operations and Commercial Expert from Ofgem, and Ursula Mulholland, a Project Manager from Capgemini. The […]
Join our event: Industry action to support vulnerable consumers
Update: The event scheduled for October 17th will now be held virtually. We made this decision after considering the availability of participants and the feedback we received. We invite you to join the webinar, where we will provide an update on RECCo’s ongoing consumer initiatives, with a focus on the Priority Services Register. Your input […]
Introducing consumer consent into the retail energy market
We recently released our 2023-26 Forward Work Plan, which outlines our priorities for the coming years. One of our main goals is to establish a consumer consent system across the industry. We’ve made progress in identifying the barriers to consent, categorizing the UK population into different groups, and laying the foundation for the consent system. […]