Join our webinar: Introducing new Change of Tenancy rules to the Non-domestic Energy market
We conducted several workshops with non-domestic suppliers and brokers earlier this year to gain insight into the challenges they faced in the energy market. One of the main issues that emerged was the possible misuse of the Change of Tenancy flag and objection process, which is detrimental to consumers. This was consistent with Ofgem’s findings […]
Inside RECCo, Issue 26
Our latest newsletter is now live. Read it in full here. What’s in this issue? We’re celebrating two years of live REC operations! We want to hear from you! Please take part in our stakeholder engagement survey Webinar round-up: Introducing our data and digitalisation strategy Our API gateway consultation is now open! Year in review: How […]
Webinar round-up: Introducing our data and digitalisation strategy
Thank you to everyone who joined us on September 26th to learn about and engage with our data and digitalisation strategy. During the webinar, we outlined how we will support secure open data, digitalisation, and the evolution of REC services, systems, and processes. If you would like to re-watch the webinar or couldn’t attend, please […]
Our API gateway consultation is coming soon
As RECCo matures as an organisation, we are becoming responsible for an increasing number of services frequently used by the energy industry. Different service providers supply and maintain these services, typically utilising their own Application Programming Interfaces (APIs), allowing users to authenticate, interact and communicate with them. To effectively manage these services going forward, we […]
How will RECCo implement the Pre-payment Meter Levelisation process?
Join our webinar Join our joint webinar with Ofgem on the 10th of October 2023 at 2:00 p.m. for an overview of how we plan to implement pre-payment meter levelisation. During the webinar, you can expect: An overview of PPM Levelisation; A highlight of the key service components (functional and non-functional) An overview of who […]
Closure of P1 switching incident and next steps
Incident overview and closure DCC notified industry parties, including RECCo, on 06/07/23 that a major incident with the Central Switching Service (CSS) was impacting supply switch messages and new registration messages for gas and electricity supply customers. DCC has since updated CSS with the required information and sent the missing switch messages and new registration […]
Join our webinar: Introducing our data and digitalisation strategy
Earlier this year, we released our 2023-2026 Forward Work Plan, which outlined our priorities – including enhancements to our data and digital services. Join us on September 26th for a webinar where you can learn about and engage on our data and digitalisation strategy. The strategy outlines how we will support open data, digitalisation and the […]
Update on activity following the P1 Switching Incident
DCC notified industry parties, including RECCo, on 06/07/23 that a major incident with the Central Switching Service (CSS) was impacting supply switch messages and new registration messages for gas and electricity supply customers. DCC has since updated CSS with the required information and sent the missing switch messages and new registration messages to market participants. […]
Inside RECCo, Issue 25
Our latest newsletter is now live. Read it in full here. What’s in this issue? What can you expect from the recruitment process? Our work to ensure a fairer energy broker market How can we improve the Code Manager and Electricity Enquiry Services? An update on July’s Central Switching Service incident Marie Curie report calls for […]
Board Highlights August 2023
The Board received a detailed report on a significant DCC data incident that impacted domestic and I&C customers. On the 6th of July, the CSS failed to send the required industry messages to gas and electricity suppliers and other relevant market participants and this meant that many customers were not switched to their nominated supplier. […]