Introducing the Review of Energy Theft Processes

RECCo has published a ‘Review of Energy Theft Processes‘ report and a comprehensive set of Energy Theft process maps, a vital step in RECCo’s ongoing efforts to combat Energy Theft within the energy industry.

Commissioned by RECCo, Capgemini conducted a thorough assessment of the existing Energy Theft processes, with the primary goal of producing an insightful report and a set of process maps. These resources are designed to achieve several key objectives:

  • Provide a holistic overview of end-to-end industry processes.
  • Identify the applicable current license and code requirements.
  • Highlight areas where industry awareness and understanding of processes may be lacking.
  • Identify gaps within the end-to-end process, where no REC Party holds a clear role and responsibility.
  • Recognise deficiencies in current industry monitoring and reporting.
  • Propose recommendations for RECCo’s consideration.

The invaluable insights derived from the ‘Review of Energy Theft Processes’ report will serve as a cornerstone for RECCo’s collaboration with the energy industry. These insights will guide RECCo’s collective efforts to enhance the detection, reporting, prevention, and awareness of Energy Theft.

Where can I access the process maps?

Both the report and the process maps are readily accessible on the ‘Energy Theft Reduction Information and Guidance’ page of the Energy Theft Reduction Hub, available on the REC Portal. This dedicated part of the REC Portal serves as a hub of information and guidance related to the Energy Theft Reduction Strategy. Please note that access to this section of the REC Portal is restricted to REC Parties and authorised users.

If you require access, contact the REC Service Desk to request it.

Share this post

Latest Posts

Woman, focus and brainstorm on whiteboard or marketing presentation or male employees and in office
Three years of improving Metering Assurance audits – and what's next
Frame 92974580 (2)
Focused on outcomes, grounded in listening: Elizabeth Lawlor on RECCo’s future
PHO_5210
Looking ahead: Upcoming industry consultations
Introducing Image
Round up: New REC governance and Stakeholder Advisory Forum webinar – 29 July
Frame 92974582
Isabelle Haigh re-appointed as Non-Executive Director to the RECCo Board
Our response to: Consultation on securing open data in energy
Businesswoman in having a video call on laptop
Round-up: Tariff Interoperability webinar - 8 July 2026
Closeup shot hands using laptop computer and internet, typing on
Consultation opens on key Performance Assurance documents for 2026-27