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Supporting men’s wellbeing and celebrating diversity: International Men’s Day at RECCo

On 19th November, International Men’s Day celebrates men and boys in all their diversity. This year’s theme emphasised the positive role men can play as agents of change within their families, workplaces, and communities, with a focus on men’s health, well-being, and parenthood. Highlighting men’s mental health At RECCo, we marked the occasion with a […]

Our response to: Regulating TPIs in the retail energy market

We argue that the TPI Code of Practice introduced through the REC can support progress towards direct regulation of the sector or offer consumer protections on an interim basis while direct regulation is developed. While the CoP currently focuses on energy brokers and similar intermediaries, we suggest extending this approach to other non-traditional market participants, […]

Partnering with City of London Police: Our Proposal for a Dedicated Energy Theft Unit

Electricity and gas theft remain a significant issue for the energy sector, driving up consumer costs and jeopardising safety. We commissioned research in 2022 that estimated energy theft in Great Britain at between 636–1,059 GWh of gas and 1,703–2,837 GWh of electricity, costing between £0.9 billion and £1.4 billion and adding about £50 to each […]

Read our second Quarterly Report

We are excited to share our second quarterly report, offering a comprehensive update on RECCo’s progress against the four strategic priorities in our 2024-2027 Strategy and Forward Work Plan (FWP) and how our services are performing so far. We aim to keep stakeholders well-informed and uphold transparency throughout the FWP’s life cycle by providing regular […]

Webinar recap: Shaping our Strategy & Forward Work Plan for 2025-2028

Our recent webinar on 7th November, led by Jon Dixon, Director of Development & Strategy and Suchitra Hammond, Senior Strategy Manager, provided a first look at RECCo’s proposed Strategy for 2025-2030 and RECCo’s supporting Forward Work Plan for 2025-28. In case you missed it, here’s a recap of the key insights shared during the session. […]

London Roadshow recap: Stakeholder insights and key takeaways

Following the success of our first Roadshow in Manchester, which brought together a wide range of stakeholders, we were delighted to host our second event in London on 31st October. A big thank you to everyone who joined us and met with the wider RECCo team. Both events reinforced the value of face-to-face interactions, allowing […]

The Gas Enquiry Service has successfully transitioned to a new platform

In 2023, RECCo embarked on a transformative project to enhance the Gas Enquiry Service (GES). Partnering with service providers Correla and Xoserve, this project has now concluded and substantially reduced the annual cost of delivering the GES.  A more efficient and resilient service We’re delighted to announce that the GES platform is now live after […]

Manchester Roadshow recap: Stakeholder insights and key takeaways

Our first Roadshow in Manchester was a great success. It brought together a range of stakeholders to share invaluable insights into the future of REC Services. Thank you to all our participants for taking the time to meet with our team. The event, held in the heart of Manchester, used a “You Said, We Did” […]