Have your say: The Switching Incentive Regime (SIR) survey is now live
Ofgem is reviewing how the Data Communications Company (DCC) supports energy switching across the market– and your feedback plays a key role. If you use DCC services, this is an opportunity to share your experience and help shape how switching continues to evolve across the market. Take the survey now Takes less than 10 minutes […]
Webinar Recap: Introducing Our Draft Forward Work Plan & Budget
Key Highlights During the webinar, the team introduced our strategic aims, which guide all our workstreams. These are: Perform: Establish RECCo as a trusted, expert provider and enabler of code management and services. Protect: Safeguard consumers’ interests and data by delivering secure, retail-focused digital services. Progress: Drive solutions and innovations to support an effective retail […]
An Update on Code Reform from Our Customer Insights Manager
This month, we sat down with Ayesha Uvais, our Customer Insights Manager, to discuss her role and the Code Reform Project.
DESNZ are seeking Supplier views on the design of the Gas Shipper Obligation
The Government has launched a consultation inviting feedback on the proposed design of the Gas Shipper Obligation, now available on GOV.UK.
Partnering with City of London Police to Create a Dedicated Energy Theft Unit: Next Steps
In November 2024, we published our Outline Business Case (OBC), which proposed a partnership with the City of London Police to establish and fund a dedicated Energy Theft Unit (ETU). In this article, we discuss our progress so far, address the questions we received during the OBC consultation, and outline our next steps.
December 2024 Board Highlights
Below is a summary of the key discussion points covered in the latest RECCo Board meeting, which took place in December 2024.
Switching Performance Improvement Review Underway
Key Improvement Areas To maximise the value of the review, we have worked with DCC to prioritise the potential improvement areas and intend to focus on those which we believe will deliver the greatest benefit to users and consumers without being overly difficult to address. These areas are: Address Data Quality: DCC has had success over […]
Protecting Consumers and Market Integrity: Administering the Theft Detection Incentive Scheme on Time and Budget
About the Scheme The Theft Detection Incentive Scheme (TDIS) plays a critical role in encouraging Energy Suppliers to take proactive measures to combat energy theft. TDIS provides financial incentives to Energy Suppliers for investigating cases of theft and rewarding confirmed theft detections. This reduces the economic burden on consumers and the potential for harm and […]
Have Your Say: Vote for the appointment of the next RECCo Board Chair and the Reappointment of Non-Executive Directors
As previously shared, the current Chair of RECCo, Dr Chris Anastasi, will complete his 6-year term on the 31st of March 2025. In accordance with Clauses 5.6-5.9 of the Retail Energy Code (REC), we are notifying all REC Parties that the Board, at its Meeting on the 11th of December 2024, unanimously approved a recommendation […]
Respond to our Draft Forward Work Plan and Budget for 2025-28
Following engagement with our stakeholders, we’re pleased to share our draft Forward Work Plan for 2025-28 for consultation. Your invaluable input and feedback have played a crucial role in shaping our approach for the coming years, and we are grateful for your continued support as we plan for the next few years. This document outlines […]