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Share your voice: our Annual Stakeholder Satisfaction Survey is coming soon!

RECCo Programmes

We’ll contact all stakeholders in early November to gather feedback on our REC Services. This will be our third Annual Satisfaction Survey, an essential tool for collecting both quantitative and qualitative feedback. Your input is essential in helping us prioritise changes for 2025-26 and ensure our services align with your needs. Why participate? Your feedback […]

Help shape our 2025-28 Strategy and Forward Work Plan

We’re in the process of developing our Strategy and Forward Work Plan for 2025-2028, and we want your input! What’s new? This year, we’re taking a new approach by separating our Strategy document from the Forward Work Plan. The Strategy will outline our medium-term direction and will be published periodically, guiding our efforts over the […]

Introducing our first Quarterly Report

We are pleased to present our first quarterly report, which provides a comprehensive update on our progress towards the four key priorities outlined in our Strategy and Forward Work Plan (FWP) for 2024-2027 and how our services are performing so far. By implementing quarterly reporting, we aim to keep stakeholders informed throughout the life cycle […]

Your opportunity to vote: Appointment of RECCo’s Commercial Non-Executive Director

Background In accordance with Clauses 5.6-5.9 of the Retail Energy Code (REC), we are notifying all REC Parties that the REC Board, at its meeting on the 12th of June 2024, unanimously approved a recommendation of the Nominations Committee that David Wylie, Non-Executive Director (Commercial) be re-appointed for a second 3-year term from 1st October […]

Introducing our 2023-24 Annual Report

We are delighted to present our Annual Report for 2023-24. This report provides an overview of our activities in the previous financial year, including our major accomplishments, operational highlights, and our performance compared to our budget. Read the report in full here.

Join the Enquiry Services Stakeholder Advisory Group

To support the Enquiry Services evolution project, we are establishing a Stakeholder Advisory Group (SAG); a group of industry stakeholders who will be able to offer guidance, diverse perspectives, and insights from experienced service users throughout the project lifecycle. 

2023/24 Rebate announcement and process enhancements for 2024/25

We are pleased to provide an early estimate of RECCo’s 2023-24 rebate, which is projected to be in the region of £9.5 million. The final value will be confirmed in our statutory audit, due to complete in Summer 2024. This rebate will be returned to Parties as a reduction against October 2024 invoices. We achieved […]