Our response to: Consultation on the Role and Powers of the Energy Ombudsman

On 4 December 2025, we published our response to the Consultation on the Role & Powers of the Energy Ombudsman, supporting the aim of faster, fairer redress while highlighting the need for a clearer, evidence-based diagnosis of what’s currently going wrong, and for reforms that improve outcomes without overcomplicating the process. We also set out […]

Our response to: Second Code Reform Implementation

On 22 May, RECCo and SECCo jointly hosted a cross-code stakeholder drop-in session, with input from the Chair of the Cross-Code Steering Group (CCSG), to discuss Ofgem’s second implementation consultation on Energy Code Reform. The session focused on two key areas: the Stakeholder Advisory Forum (SAF) and the CCSG. Read our response in full here.

Our response to: Innovation in the retail energy market

We argue that most of Ofgem’s proposed routes to market have merit but caution against viewing them as a panacea. We also suggest an assessment of the impact on innovation of the default tariff cap, and call for more emphasis on engaging consumers on the path to Net Zero. Read our response in full here.

Our response to: Regulating TPIs in the retail energy market

We argue that the TPI Code of Practice introduced through the REC can support progress towards direct regulation of the sector or offer consumer protections on an interim basis while direct regulation is developed. While the CoP currently focuses on energy brokers and similar intermediaries, we suggest extending this approach to other non-traditional market participants, […]