Our response to: Non-Domestic Smart Meter Rollout Post 2025

On 16 January 2026, we published our response to the consultation on the Non-Domestic Smart Meter Rollout Post 2025, welcoming the proposal to use the Retail Energy Code (REC) as the governance “home” and noting that the proposed monitoring and reporting would be a material evolution of REC Performance Assurance. We also highlighted the need […]

Our response to: Energy Digitalisation Governance – Architectural Coordination

Image of person using digital services on a laptop

On 5 December 2025, we published our response to Ofgem’s open letter on Energy Digitalisation Governance – Architectural Coordination, agreeing there’s a real need for stronger coordination where major digital programmes intersect, but cautioning against creating a new central “architecture body”. Instead, we advocated a federated, light-touch model that focuses on interoperability, shared standards, and […]

Our response to: Consultation on the Role and Powers of the Energy Ombudsman

On 4 December 2025, we published our response to the Consultation on the Role & Powers of the Energy Ombudsman, supporting the aim of faster, fairer redress while highlighting the need for a clearer, evidence-based diagnosis of what’s currently going wrong, and for reforms that improve outcomes without overcomplicating the process. We also set out […]

Our response to: Second Code Reform Implementation

On 22 May, RECCo and SECCo jointly hosted a cross-code stakeholder drop-in session, with input from the Chair of the Cross-Code Steering Group (CCSG), to discuss Ofgem’s second implementation consultation on Energy Code Reform. The session focused on two key areas: the Stakeholder Advisory Forum (SAF) and the CCSG. Read our response in full here.

Our response to: Innovation in the retail energy market

We argue that most of Ofgem’s proposed routes to market have merit but caution against viewing them as a panacea. We also suggest an assessment of the impact on innovation of the default tariff cap, and call for more emphasis on engaging consumers on the path to Net Zero. Read our response in full here.