Year in review: How is Crimestoppers working to reduce energy theft?
As we approach our second anniversary of live operations at the Retail Energy Code, we want to take a moment to reflect on the efforts to reduce UK energy theft over the past year. Primarily, we aim to reduce energy theft via the Energy Theft Tip-Off Service, which Crimestoppers operate on our behalf. The service […]
Join our webinar: Introducing our data and digitalisation strategy
Earlier this year, we released our 2023-2026 Forward Work Plan, which outlined our priorities – including enhancements to our data and digital services. Join us on September 26th for a webinar where you can learn about and engage on our data and digitalisation strategy. The strategy outlines how we will support open data, digitalisation and the […]
Our work to ensure a fairer energy broker market
Last week, ITV reported that thousands of UK businesses are considering legal action over deals arranged by energy brokers. They highlighted that a minority of bad brokers have been charging hidden commissions and not providing deals that have their customers’ interests at heart. This highlights the importance of the work that we are doing to […]
Help us create a comprehensive energy theft process map
This month we’re starting a new project to map all energy theft processes from start to finish. This will allow us to pinpoint handover points and provide market participants with a comprehensive overview – both upstream and downstream of their own internal processes. The map will also highlight any gaps in processes, obligations, or guidance […]
A round-up of our Energy Theft Forum – June 2023
On June 28th, we hosted an Energy Theft Forum to update our stakeholders on the work being done to reduce energy theft in the UK. Thank you to everyone who was able to attend. In this article, you can find a summary of the event, the webinar recording, slides and our next steps. An update […]
Round-up: What changes are being made to the Electricity Enquiry Service (EES)?
On 6th July 2023, we held a webinar to discuss the changes to the Electricity Enquiry Service as part of the Market-Wide Half-Hourly Settlement (MHHS) programme. Thank you to everyone who joined us and asked questions. In this article, you can find a round-up of the webinar, links to the recording and slides, and answers […]
Inside RECCo, Issue 23
Our latest newsletter is now live. Read it in full here. What’s in this issue? We welcome Elizabeth Lawlor as Interim CEO (Read more) Our first annual review is here! (Read more) Our progress so far on a TPI Code of Practice (Read more) How do we manage and deliver our programmes in a rapidly […]
How do we manage and deliver our programmes in a rapidly changing market?
We run essential programmes to improve our services and drive positive change in the retail energy market. This includes programmes to facilitate the move to a more intelligent energy system, simplify the metering codes of practice, reduce energy theft and improve energy switching. However, the energy market is experiencing rapid change, so we must approach […]
Learn about the changes being made to the Electricity Enquiry Service
Calling all Electricity Enquiry Service (EES) users! RECCo is hosting an online webinar on the 6th of July 2023 between 2-3.30 pm where you can find out what changes are being made to the Electricity Enquiry Service as part of the Market-Wide Half Hourly Settlement programme. Why should I join? Changes to the Electricity Enquiry Service […]
How are RECCo and Crimestoppers working together to reduce energy theft?
Since 2005, Crimestoppers has been hosting their annual ‘Rewarding Partnerships’ event to acknowledge the valuable contributions made by all partners to their charity through funding and raising awareness. This year, our CEO, Sid Cox, was invited as a guest speaker at the event. As a company, we take great pride in collaborating with Crimestoppers to […]