Q2 Report 2025–26 now live
Read our quarterly update on progress against three strategic priorities and service performance. Download the report and share feedback.
Highlights from the REC Party Engagement Day
What we covered We shared updates on the major topics shaping the Retail Energy Code (REC) and created space for practical discussion and connection. Presentations explored: Code Management Services: how we support REC Parties through our engagement channels, including our Operational Account Managers (OAMs), and an overview of change development from the Change & Release […]
Successful delivery of REC Changes to support MHHS go-live
This marks the culmination of more than three years of collaboration with the MHHS Programme and industry colleagues. We’ve made sure Retail Energy Code (REC) systems, processes, and governance are ready to underpin this fundamental market reform. What we’ve delivered M8: Code & Central Systems Readiness Implemented REC Changes Updated Category 3 products and guidance […]
REC Portal Relaunch Community: First user group session and next steps
Have your say As part of this work, we’re now running an anonymous card sort exercise to understand how users group and label information. It takes just 13–18 minutes, and your input will directly shape new portal features. Take part in the card sort Our digital partner This work is being developed in partnership with […]
REC Portal Relaunch Community: Supporting the REC Portal relaunch
Our new REC Portal Relaunch Community webpage is now live on our website. It’s the place to share your ideas, give feedback, and get involved in shaping the new REC Portal.
Board Highlights: August 2025
The RECCo Board met in August 2025, chaired by Hannah Nixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.
Laying the foundations for a Smart Energy Grid: Our efforts to introduce a Tariff Interoperability Data Specification
New Tariff Interoperability Data Specification As part of the energy system’s move toward greater flexibility and digitalisation, we’re working with DESNZ to develop a new Tariff Interoperability Data Specification. The aim? To make it easier for third-party service providers, such as Flexibility Service Providers, to access up-to-date tariff information in a consistent, secure, and efficient […]
Introducing our Q1 Report for 2025-26
This quarterly reporting approach is part of our commitment to keeping stakeholders informed and maintaining transparency throughout the life cycle of our FWP. Read the full Q1 Report Progress against our key priorities In 2025-26, we’re focusing on three core priorities: Perform: Striving to deliver service excellence Protect: Consumer Protection & Data Security Progress: Innovation & […]
Industry event: Strengthening the response to energy theft
Progress from the Energy Theft Unit Aiyesha Andrade, our Senior Service Delivery Manager, shared an update on the progress of the Energy Theft Unit (ETU) and Referral Assessment Service (RAS). Both initiatives aim to tackle energy crime head-on and address the serious safety risks posed by meter tampering and illegal connections. Insights from Cadent and […]
Webinar recap: Electricity Enquiry Services Portal demo for Market-wide Half Hourly Settlement
Understanding the bigger picture: What is MHHS? Market-wide Half Hourly Settlement (MHHS) is a major reform stemming from Ofgem’s Significant Code Review (SCR), designed to modernise electricity settlement. It introduces the Target Operating Model (TOM), which restructures market roles, enhances data processing, and mandates industry-wide compliance to support Great Britain’s transition to a smarter, low-carbon […]