Introducing Our 2025-26 Budget
We’re pleased to share RECCo’s Budget for 2025-26, which outlines our financial projections for the year ahead.
Webinar Recap: Introducing Our Draft Forward Work Plan & Budget
Key Highlights During the webinar, the team introduced our strategic aims, which guide all our workstreams. These are: Perform: Establish RECCo as a trusted, expert provider and enabler of code management and services. Protect: Safeguard consumers’ interests and data by delivering secure, retail-focused digital services. Progress: Drive solutions and innovations to support an effective retail […]
Switching Performance Improvement Review Underway
Key Improvement Areas To maximise the value of the review, we have worked with DCC to prioritise the potential improvement areas and intend to focus on those which we believe will deliver the greatest benefit to users and consumers without being overly difficult to address. These areas are: Address Data Quality: DCC has had success over […]
Respond to our Draft Forward Work Plan and Budget for 2025-28
Following engagement with our stakeholders, we’re pleased to share our draft Forward Work Plan for 2025-28 for consultation. Your invaluable input and feedback have played a crucial role in shaping our approach for the coming years, and we are grateful for your continued support as we plan for the next few years. This document outlines […]
Webinar: Introducing Our Draft Forward Work Plan 2025 – 2028
We are pleased to invite you to our upcoming webinar, where we’ll introduce our draft Forward Work Plan (FWP) for 2025-2028. This plan outlines our key workstreams, financial projections, and strategic priorities for the next three years, focusing on our priorities for 2025-2026. In the coming year, we will be focusing on: Service Excellence […]
Introducing the Electricity Enquiry Service (EES) API Sandbox: Preparing for Market-wide Half Hourly Settlement (MHHS)
The Electricity Enquiry Service (EES) is undergoing important changes as part of the implementation of Market-wide Half Hourly Settlement (MHHS), and these changes will affect all EES users. To help organisations prepare for these updates, a dedicated MHHS EES API Sandbox has been created. This sandbox environment is now available to all users, with access keys […]
Partnering with City of London Police: Our Proposal for a Dedicated Energy Theft Unit
Electricity and gas theft remain a significant issue for the energy sector, driving up consumer costs and jeopardising safety. We commissioned research in 2022 that estimated energy theft in Great Britain at between 636–1,059 GWh of gas and 1,703–2,837 GWh of electricity, costing between £0.9 billion and £1.4 billion and adding about £50 to each […]
Read our second Quarterly Report
We are excited to share our second quarterly report, offering a comprehensive update on RECCo’s progress against the four strategic priorities in our 2024-2027 Strategy and Forward Work Plan (FWP) and how our services are performing so far. We aim to keep stakeholders well-informed and uphold transparency throughout the FWP’s life cycle by providing regular […]
The Gas Enquiry Service has successfully transitioned to a new platform
In 2023, RECCo embarked on a transformative project to enhance the Gas Enquiry Service (GES). Partnering with service providers Correla and Xoserve, this project has now concluded and substantially reduced the annual cost of delivering the GES. A more efficient and resilient service We’re delighted to announce that the GES platform is now live after […]
Gas Enquiry Service (GES) migration planned for October
We’re back with another update on the Gas Enquiry Service (GES) platform migration following our August article. Here’s the latest on our progress towards implementing a more efficient and robust system. June migration rollback Despite thorough testing and monitoring, our initial attempt to migrate on 22nd June 2024 uncovered some unexpected data issues. As a […]