Partnering with City of London Police: Our Proposal for a Dedicated Energy Theft Unit
Electricity and gas theft remain a significant issue for the energy sector, driving up consumer costs and jeopardising safety. We commissioned research in 2022 that estimated energy theft in Great Britain at between 636–1,059 GWh of gas and 1,703–2,837 GWh of electricity, costing between £0.9 billion and £1.4 billion and adding about £50 to each […]
Read our second Quarterly Report
We are excited to share our second quarterly report, offering a comprehensive update on RECCo’s progress against the four strategic priorities in our 2024-2027 Strategy and Forward Work Plan (FWP) and how our services are performing so far. We aim to keep stakeholders well-informed and uphold transparency throughout the FWP’s life cycle by providing regular […]
The Gas Enquiry Service has successfully transitioned to a new platform
In 2023, RECCo embarked on a transformative project to enhance the Gas Enquiry Service (GES). Partnering with service providers Correla and Xoserve, this project has now concluded and substantially reduced the annual cost of delivering the GES. A more efficient and resilient service We’re delighted to announce that the GES platform is now live after […]
Gas Enquiry Service (GES) migration planned for October
We’re back with another update on the Gas Enquiry Service (GES) platform migration following our August article. Here’s the latest on our progress towards implementing a more efficient and robust system. June migration rollback Despite thorough testing and monitoring, our initial attempt to migrate on 22nd June 2024 uncovered some unexpected data issues. As a […]
RECCo on the Road: Come and share your views
It was great meeting so many of our stakeholders last year to gather feedback on the services we provide to the energy sector. We’re hitting the road again this year and want to connect with even more of you! Our team will be visiting Manchester, Birmingham and London to update you on the work we […]
Share your voice: our Annual Stakeholder Satisfaction Survey is coming soon!
We’ll contact all stakeholders in early November to gather feedback on our REC Services. This will be our third Annual Satisfaction Survey, an essential tool for collecting both quantitative and qualitative feedback. Your input is essential in helping us prioritise changes for 2025-26 and ensure our services align with your needs. Why participate? Your feedback […]
Save the date: October roadshows
Thank you to everyone who participated in our recent poll to help us select the best locations for our October Roadshows. We’re excited to announce that we’ll be visiting the following cities: 16th October – Manchester 24th October – Birmingham 31st October – London These Roadshows provide a unique opportunity for us to connect […]
Update on GES platform implementation and next steps
We want to provide you with the latest update on the implementation of a more efficient and robust platform for the Gas Enquiry Services (GES). Although we conducted extensive testing and monitoring, the initial migration on 22nd June 2024, revealed some unexpected data issues. Consequently, we decided to revert the GES Online Portal and Supply […]
Get Involved: Test the New Market-Wide Half-Hourly Settlement EES API
The upcoming Market-Wide Half-Hourly Settlement (MHHS) programme introduces significant changes to the Electricity Enquiry Service (EES), and we need your help to ensure a seamless transition. Starting October 31st, 2024, a test version of the updated EES API will be available to all users. This is your opportunity to explore the new Portal and API, […]
Introducing our first Quarterly Report
We are pleased to present our first quarterly report, which provides a comprehensive update on our progress towards the four key priorities outlined in our Strategy and Forward Work Plan (FWP) for 2024-2027 and how our services are performing so far. By implementing quarterly reporting, we aim to keep stakeholders informed throughout the life cycle […]