Consumer Consent Solution Webinar
Join us on 8 December 2025 We’re hosting an engaging, collaborative webinar on 8 December 2025 (10.00-11.30 GMT) to explore the next phase of the Consumer Consent Solution, a key enabler of a smarter, more consumer-focused energy system. Sign up today to receive full joining details and secure your place: Register for webinar New to […]
Q2 Report 2025–26 now live
Read our quarterly update on progress against three strategic priorities and service performance. Download the report and share feedback.
Board Highlights: August 2025
The RECCo Board met in August 2025, chaired by Hannah Nixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.
Introducing our Q1 Report for 2025-26
This quarterly reporting approach is part of our commitment to keeping stakeholders informed and maintaining transparency throughout the life cycle of our FWP. Read the full Q1 Report Progress against our key priorities In 2025-26, we’re focusing on three core priorities: Perform: Striving to deliver service excellence Protect: Consumer Protection & Data Security Progress: Innovation & […]
Webinar recap: Electricity Enquiry Services Portal demo for Market-wide Half Hourly Settlement
Understanding the bigger picture: What is MHHS? Market-wide Half Hourly Settlement (MHHS) is a major reform stemming from Ofgem’s Significant Code Review (SCR), designed to modernise electricity settlement. It introduces the Target Operating Model (TOM), which restructures market roles, enhances data processing, and mandates industry-wide compliance to support Great Britain’s transition to a smarter, low-carbon […]
Annual Stakeholder Satisfaction Survey Report 2025 now live
Turn feedback into meaningful change on what matters most to you. Read the key themes, download the report, and take our short survey.
Capgemini appointed as our new Digital Services Partner
We’re pleased to announce that, effective from 1 July 2025, we’ve appointed Capgemini as our Digital Services Partner. This marks a major milestone in the transformation of our Digital Services.
Have your say: Consultation on updates to REC Third-Party Intermediary Code of Practice
Why this matters On 16 May 2025, Ofgem issued its decision to reject Change Proposal R0137—Introducing Third Party Intermediary (Energy Broker) Assurance and Accreditation. While this means that adherence to the existing voluntary Third-Party Intermediary Code of Practice (TPI CoP) will not become mandatory, Ofgem expressed support for the continued voluntary operation and development of […]
Putting consumers first: The journey to a trusted Consumer Consent Service
Hi Michael, what is the Consumer Consent Service, and why does it matter? Consumer consent is the key to unlocking smart, seamless access to new or existing retail energy services. It gives people the confidence and control to share their data safely, in ways that save money and carbon. The Consumer Consent Service (CCS) aims […]
Annual Report 2024–25 now live
Turn progress into practical insight on what matters most to you. Read the highlights, download the report, and share feedback in our short survey.