Join our Forward Work Plan 2026–29 webinar
Have your say on our future plans We’re hosting an interactive 60-minute webinar to outline our priorities for the coming year and invite feedback on the programmes, services, and initiatives shaping the retail energy market. The session will be led by Jon Dixon, Director of Development & Strategy, and Suchitra Hammond, Senior Strategy Manager, who will […]
Have your say: Our Annual Stakeholder Satisfaction Survey is now open
We want to hear from you This year, we’ve partnered with Researchcraft to gather your insights on the performance of REC Services. The brief survey (just 10-15 minutes) covers key areas, including the REC Code Manager, Enquiry Services, the Energy Theft Tip-Off Service, the Green Deal Central Charge Database, and Metering Services. Take the survey […]
Preliminary Strategic Direction Statement explained
What is the preliminary Strategic Direction Statement, and where does it come from? The Preliminary Strategic Direction Statement (SDS) for industry codes sets out Ofgem’s early view of how energy codes should evolve to deliver a Net Zero, flexible, and consumer-focused energy system—one that delivers the Clean Power 2030 goal and wider government policy aims. […]
Have your say: Our Annual Stakeholder Satisfaction Survey launches in October
Do you engage with REC Services? As a REC Service user, this is your opportunity to tell us what’s working well and where we need to improve. Your input will guide the priorities we set for 2026–27, helping us deliver REC Services that are more effective, transparent, and accessible, while staying true to the purpose […]
Have your say: Vote for the re-appointment of Rosa Rotko as a RECCo Non-Executive Director
The Nominations Committee met on 30 June 2025 and, after reviewing the Policy, Regulation, and Net Zero NED role, unanimously recommended that Rosa be re-appointed for a further two-year term. The RECCo Board has endorsed this recommendation, with the proposed new term to run from 1 October 2025 to 30 September 2027. In accordance with […]
REC Portal Relaunch Community: Supporting the REC Portal relaunch
Our new REC Portal Relaunch Community webpage is now live on our website. It’s the place to share your ideas, give feedback, and get involved in shaping the new REC Portal.
Board Highlights: August 2025
The RECCo Board met in August 2025, chaired by Hannah Nixon, to review progress and discuss key priorities as RECCo delivers its 2025–28 Forward Work Plan. This summary captures the main updates and decisions from the meeting.
Have your say: Consultation on updates to REC Third-Party Intermediary Code of Practice
Why this matters On 16 May 2025, Ofgem issued its decision to reject Change Proposal R0137—Introducing Third Party Intermediary (Energy Broker) Assurance and Accreditation. While this means that adherence to the existing voluntary Third-Party Intermediary Code of Practice (TPI CoP) will not become mandatory, Ofgem expressed support for the continued voluntary operation and development of […]
Putting consumers first: The journey to a trusted Consumer Consent Service
Hi Michael, what is the Consumer Consent Service, and why does it matter? Consumer consent is the key to unlocking smart, seamless access to new or existing retail energy services. It gives people the confidence and control to share their data safely, in ways that save money and carbon. The Consumer Consent Service (CCS) aims […]
Annual Report 2024–25 now live
Turn progress into practical insight on what matters most to you. Read the highlights, download the report, and share feedback in our short survey.