We want to hear from you! Take part in our survey

Our annual survey is now live! All REC Parties are invited to participate and provide feedback about our REC services.  We want to hear about your experiences with the REC Code Manager, the Electricity Enquiry Service (EES), the Energy Theft Tip-Off Service (ETTOS), the Green Deal Database, and Metering services. Our goal is to improve […]

Webinar round-up: Industry action to support vulnerable consumers

Thank you to everyone who joined us on the 17th of October 2023 to hear an update on our ongoing consumer initiatives, focusing on the Priority Service Register (PSR). Speakers from the utilities sector joined us to present information about PSR work and the initiatives to support vulnerable consumers in their areas. Overall, the webinar […]

Webinar round-up: How will RECCo implement the Pre-payment Meter Levelisation process?

On October 10th, 2023, we hosted a webinar alongside Ofgem and Capgemini to elaborate on our pre-payment meter levelisation (PPM) process implementation plan. During the webinar, Jon Dixon, Director of Strategy at RECCo, was joined by Jonathan Windeatt, an Industry Operations and Commercial Expert from Ofgem, and Ursula Mulholland, a Project Manager from Capgemini. The […]

Calling all Brokers – Respond to our draft Code of Practice

We held a series of workshops with non-domestic Suppliers and Brokers earlier this year to explore what, if anything, RECCo could do to support the regulation of Third-Party Intermediaries (TPIs). Both parties were overwhelmingly in favour of the introduction of a Code of Practice (CoP) and supported the use of a standard Letter of Authority […]