Log into REC Portal
Contact

Joint RECCo–DCC plan to deliver Central Registration Service Improvements Plan

What’s the background to the Improvements Plan? In December 2024, Ofgem published its decision that the Data Communications Company (DCC) will retain both Licence and Code responsibilities for the Centralised Registration Service (CRS). As part of this decision, Ofgem requested that DCC and RECCo collaborate to develop a joint Improvements Plan to deliver meaningful enhancements […]

Proposal submitted to Ofgem for dedicated police unit to tackle energy theft

What is being proposed? The Retail Energy Code (REC) Change Panel has recommended a change proposal to fund a dedicated police unit to tackle energy theft, modelled on the insurance industry-funded Insurance Fraud Enforcement Department (IFED). If approved, the proposal would see RECCo partner with the City of London Police—the national lead force for fraud—to […]

Have your say: Feedback your experience with the Switching arrangements 

What is the Switching Incentive Regime – and why does your opinion matter?  The Switching Incentive Regime (SIR) is a performance framework introduced by Ofgem in 2023 under its existing price control arrangements. It assesses how well DCC delivers switching services in line with the Retail Energy Code, focusing on both customer engagement and operational […]