Join the Stakeholder Advisory Group as we evolve the Code Manager
RECCo is now two years into live operations. As set out in our Draft Strategy and Forward Work Plan 2024-27, we have thoroughly assessed the performance and effectiveness of our Code Manager services. This was to ensure alignment with industry needs and to inform our future re-procurement strategy. Following this, we have initiated a continuous […]
How we promote flexibility, well-being and happiness at RECCo
We know that to get the best people in our team, we must provide the best environment for them to thrive…
Webinar recap: Introducing our 2024-25 Budget
On 28th February, we held a webinar with stakeholders to discuss our 2024-2025 Budget and provide a deep dive into one of our primary objectives for the coming year: delivering service excellence.
Update on our Third-Party Intermediary Code of Practice
In October 2023, we published our voluntary Third-Party Intermediary Code of Practice (CoP) for non-domestic energy brokers and aggregators. At this time, we committed to introducing an accreditation and audit framework. Subject to the necessary change proposal being accepted by Ofgem, this will make it mandatory for non-domestic suppliers to use only intermediaries adhering to […]
Board Highlights February 2024
Code Manager Following detailed feedback from the Parties, the Board confirmed a focus for the coming year would be on improving the Code Manager Service. The Chief operating Officer reported that there are many improvements being delivered across all aspects of the Code Manager Service, captured in Improvement Plans agreed with the relevant service providers. […]
Ofgem gives Standing Charge levelisation the green light
Energy consumers who use prepayment meters have historically paid more for their energy than those who pay via direct debit….
Introducing our 2024-25 Budget
Our budget outlines RECCo’s financial projection for 2024-25 and estimates the costs for the two subsequent years. The budget for this year includes the funds necessary to improve the quality of our services, deliver our portfolio of programmes, enhance our internal resources, and fund the costs of the services we manage. Join our webinar Join […]
Webinar recap: Our review of the P1 Major Switching Incident
On 12th January, we held a webinar to share our full review report of the P1 Major Switching Incident in July 2023. The event gave an overview of the incident, its impact on industry and consumers, and our recommendations for preventing a future incident. Incident background On the 6th of July, 2023, a Major Switching […]
Meet Ayesha – Our new Customer Insights Manager
Ayesha joined our Strategy and Development team at the start of the new year. We recently talked with her to ask what encouraged her to join RECCo…
Announcement: We’re evolving our team to meet our upcoming strategic priorities
Our CEO, Sid Cox, has announced a series of changes that will be made to RECCo’s leadership team starting 1st February 2024. These updates demonstrate our dedication to enhancing and evolving our team while ensuring that we remain aligned with the objectives outlined in our Forward Work Plan for 2024-2027. From 1st February: Elizabeth Lawlor […]