Forward Work Plan 2026–29 Webinar: Priorities, progress, and what’s next

On the day Jon Dixon, Director of Development & Strategy, and Suchitra Hammond, Senior Strategy Manager, set out what’s changing in the plan and how it reflects Ofgem’s Preliminary Strategic Direction Statement. They outlined the practical steps we’re taking as we prepare to operate as a licensed Code Manager, and what that means for how the market works […]

Highlights from the REC Party Engagement Day

What we covered We shared updates on the major topics shaping the Retail Energy Code (REC) and created space for practical discussion and connection. Presentations explored: Code Management Services: how we support REC Parties through our engagement channels, including our Operational Account Managers (OAMs), and an overview of change development from the Change & Release […]

Industry event: Strengthening the response to energy theft

Image of someone cutting wires in electricity meter.

Progress from the Energy Theft Unit Aiyesha Andrade, our Senior Service Delivery Manager, shared an update on the progress of the Energy Theft Unit (ETU) and Referral Assessment Service (RAS). Both initiatives aim to tackle energy crime head-on and address the serious safety risks posed by meter tampering and illegal connections. Insights from Cadent and […]

Webinar recap: Electricity Enquiry Services Portal demo for Market-wide Half Hourly Settlement

Two people looking at a computer screen

Understanding the bigger picture: What is MHHS? Market-wide Half Hourly Settlement (MHHS) is a major reform stemming from Ofgem’s Significant Code Review (SCR), designed to modernise electricity settlement. It introduces the Target Operating Model (TOM), which restructures market roles, enhances data processing, and mandates industry-wide compliance to support Great Britain’s transition to a smarter, low-carbon […]

RECCo 2025-26 Budget Webinar: Catch Up Now

For those who were unable to attend—or if you’d like to revisit key discussions—you can now access the webinar recording, presentation slides, budget document, and related business cases. Watch the Webinar Recording on our YouTube channel Download the Webinar Slides Read the Budget Document Read the Business Cases If you have any questions or need […]

REC MHHS training event: insights and next steps

Image of electricity pylon

Insights from our speakers To help participants navigate the changes ahead, we brought together industry experts who each covered a key element of the MHHS transition. Through a series of insightful presentations and discussions, our speakers provided valuable guidance on REC impacts, code drafting, performance assurance and qualification, change management, and operational readiness. Missed the […]

Webinar: Introducing Our Draft Forward Work Plan 2025 – 2028

We are pleased to invite you to our upcoming webinar, where we’ll introduce our draft Forward Work Plan (FWP) for 2025-2028. This plan outlines our key workstreams, financial projections, and strategic priorities for the next three years, focusing on our priorities for 2025-2026.   In the coming year, we will be focusing on:   Service Excellence […]

Webinar recap: Shaping our Strategy & Forward Work Plan for 2025-2028

Our recent webinar on 7th November, led by Jon Dixon, Director of Development & Strategy and Suchitra Hammond, Senior Strategy Manager, provided a first look at RECCo’s proposed Strategy for 2025-2030 and RECCo’s supporting Forward Work Plan for 2025-28. In case you missed it, here’s a recap of the key insights shared during the session. […]

London Roadshow recap: Stakeholder insights and key takeaways

Following the success of our first Roadshow in Manchester, which brought together a wide range of stakeholders, we were delighted to host our second event in London on 31st October. A big thank you to everyone who joined us and met with the wider RECCo team. Both events reinforced the value of face-to-face interactions, allowing […]