Webinar Recap: Introducing Our Draft Forward Work Plan & Budget
Key Highlights During the webinar, the team introduced our strategic aims, which guide all our workstreams. These are: Perform: Establish RECCo as a trusted, expert provider and enabler of code management and services. Protect: Safeguard consumers’ interests and data by delivering secure, retail-focused digital services. Progress: Drive solutions and innovations to support an effective retail […]
An Update on Code Reform from Our Customer Insights Manager
This month, we sat down with Ayesha Uvais, our Customer Insights Manager, to discuss her role and the Code Reform Project.
Partnering with City of London Police to Create a Dedicated Energy Theft Unit: Next Steps
In November 2024, we published our Outline Business Case (OBC), which proposed a partnership with the City of London Police to establish and fund a dedicated Energy Theft Unit (ETU). In this article, we discuss our progress so far, address the questions we received during the OBC consultation, and outline our next steps.
Protecting Consumers and Market Integrity: Administering the Theft Detection Incentive Scheme on Time and Budget
About the Scheme The Theft Detection Incentive Scheme (TDIS) plays a critical role in encouraging Energy Suppliers to take proactive measures to combat energy theft. TDIS provides financial incentives to Energy Suppliers for investigating cases of theft and rewarding confirmed theft detections. This reduces the economic burden on consumers and the potential for harm and […]
Respond to our Draft Forward Work Plan and Budget for 2025-28
Following engagement with our stakeholders, we’re pleased to share our draft Forward Work Plan for 2025-28 for consultation. Your invaluable input and feedback have played a crucial role in shaping our approach for the coming years, and we are grateful for your continued support as we plan for the next few years. This document outlines […]
RECCo Announces Successful Update to the Levelisation Scheme Methodology
What is the Levelisation Scheme? In February 2024, Ofgem confirmed that measures would be introduced to ensure that prepayment (PPM) and direct debit customers under the price cap would pay the same standing charge, known as ‘levelisation.’ Traditionally, consumers using prepayment meters have encountered higher energy costs than those paying via direct debit. In March 2023, […]
Webinar: Introducing Our Draft Forward Work Plan 2025 – 2028
We are pleased to invite you to our upcoming webinar, where we’ll introduce our draft Forward Work Plan (FWP) for 2025-2028. This plan outlines our key workstreams, financial projections, and strategic priorities for the next three years, focusing on our priorities for 2025-2026. In the coming year, we will be focusing on: Service Excellence […]
Our work to regulate Third-Party Intermediaries (TPIs) in the non-domestic energy market continues
Third-party intermediaries (TPIs) play a vital role in helping businesses navigate the complexities of the energy market. They provide valuable advice on energy tariffs and services, enabling consumers to make informed decisions. As the market evolves, with factors such as time-of-use pricing, flexibility, and energy export capabilities becoming increasingly significant, the role of TPIs will […]
Ofgem approves changes to the Retail Energy Code to make Market-Wide Half-Hourly Settlement possible
We are delighted that Ofgem has formally approved REC Change Proposal R0209, a pivotal step towards implementing Market-Wide Half-Hourly Settlement (MHHS) in 2025. This milestone marks the culmination of over two years of extensive work between Code Bodies, the MHHS Programme and industry stakeholders and introduces significant changes to the Retail Energy Code (REC). At […]
Introducing the Electricity Enquiry Service (EES) API Sandbox: Preparing for Market-wide Half Hourly Settlement (MHHS)
The Electricity Enquiry Service (EES) is undergoing important changes as part of the implementation of Market-wide Half Hourly Settlement (MHHS), and these changes will affect all EES users. To help organisations prepare for these updates, a dedicated MHHS EES API Sandbox has been created. This sandbox environment is now available to all users, with access keys […]