Improving accuracy in Payment Method Levelisation submissions: A guide for suppliers
A year of collaboration – thank you We’d like to express our gratitude to all suppliers for their ongoing support of the Payment Method Levelisation (PML) scheme. Your cooperation has been critical to its success, and your commitment to fulfilling your obligations has played a key role in its smooth running. Why accurate portfolio data […]
Inside RECCo’s Metering Services: Meet Delivery Manager Rebecca Griffiths
Hi Rebecca, tell us about your role as Delivery Manager for our Metering Services. I’ve been in the role for around seven months, and it’s been both a rewarding and dynamic experience. As the Delivery Manager for Metering Services within our Operations team, I oversee the governance and delivery of Metering Services under the Retail […]
REC MHHS training event: insights and next steps
Insights from our speakers To help participants navigate the changes ahead, we brought together industry experts who each covered a key element of the MHHS transition. Through a series of insightful presentations and discussions, our speakers provided valuable guidance on REC impacts, code drafting, performance assurance and qualification, change management, and operational readiness. Missed the […]
Q3 Report: progress, performance, and feedback
Our four key priorities Delivering Service Excellence Advancing Data & Digitalisation Strategy Enhancing Energy Theft Reduction Programme Driving Regulatory Programmes & Policy Delivery We’re committed to transparency and keeping you informed. Your insights matter— read the Q3 Report to see how we deliver on our commitments and what’s ahead. Our report showcases our Q3 achievements […]
Introducing Our 2025-26 Budget
We’re pleased to share RECCo’s Budget for 2025-26, which outlines our financial projections for the year ahead.
Webinar Recap: Introducing Our Draft Forward Work Plan & Budget
Key Highlights During the webinar, the team introduced our strategic aims, which guide all our workstreams. These are: Perform: Establish RECCo as a trusted, expert provider and enabler of code management and services. Protect: Safeguard consumers’ interests and data by delivering secure, retail-focused digital services. Progress: Drive solutions and innovations to support an effective retail […]
An Update on Code Reform from Our Customer Insights Manager
This month, we sat down with Ayesha Uvais, our Customer Insights Manager, to discuss her role and the Code Reform Project.
Partnering with City of London Police to Create a Dedicated Energy Theft Unit: Next Steps
In November 2024, we published our Outline Business Case (OBC), which proposed a partnership with the City of London Police to establish and fund a dedicated Energy Theft Unit (ETU). In this article, we discuss our progress so far, address the questions we received during the OBC consultation, and outline our next steps.
Protecting Consumers and Market Integrity: Administering the Theft Detection Incentive Scheme on Time and Budget
About the Scheme The Theft Detection Incentive Scheme (TDIS) plays a critical role in encouraging Energy Suppliers to take proactive measures to combat energy theft. TDIS provides financial incentives to Energy Suppliers for investigating cases of theft and rewarding confirmed theft detections. This reduces the economic burden on consumers and the potential for harm and […]
Respond to our Draft Forward Work Plan and Budget for 2025-28
Following engagement with our stakeholders, we’re pleased to share our draft Forward Work Plan for 2025-28 for consultation. Your invaluable input and feedback have played a crucial role in shaping our approach for the coming years, and we are grateful for your continued support as we plan for the next few years. This document outlines […]