Overview
Consumer consent plays a central role in enabling secure data sharing, protecting consumers, and supporting innovation across the retail energy market, including emerging areas such as Digital Services and Consumer-Led Flexibility.
As Code Manager, we’re responsible for ensuring these arrangements are robust, interoperable, and work in practice.
Working group structure
Following stakeholder feedback, the previous three groups (Technical, Governance, and Consumer Protection) are being streamlined into a clearer, more flexible structure:
- An umbrella Consumer Consent Solution working group (meets around every six weeks): Webinar-led sessions providing market-wide updates, the overall delivery plan, and a summary of key topics
- Several topic-specific working groups (meets every two weeks): Focused deep dives into priority issues in greater depth
What the working groups will do
The Consumer Consent Solution working groups will provide a structured forum for stakeholders to:
- Share evidence and practical experience
- Identify risks, gaps, and implementation challenges
- Inform the evolution of consumer consent arrangements in a proportionate, consumer-focused way
Membership and participation
We’re seeking participation from across the retail energy market, including suppliers, data users and providers, consumer bodies, innovators, cross-sector experts, and policy stakeholders.
- Engagement events are open to all interested parties, sharing broad and accessible updates to the whole retail energy market
- Working groups are flexible; participants can choose to join based on their expertise and interest, allowing for deeper dives into specialist topics without unnecessary duplication
Stakeholders are invited to register their interest via this short form. This will be used to support balanced group composition and to match participants to the most relevant working group topics.
A calendar of events and agendas will be published on our Consumer Consent Hub (Retail Energy Code Portal)
Register your interest in joining our Consumer Consent working groups today
Stay involved
- Catch up on our most recent Consumer Consent Solution webinar presentation and watch the recording
- Read our interview with Consumer Consent Solution Project Manager Michael Walsh
- Read our new dedicated Consumer Consent Solution web page
- If you have any questions or need more information, contact consumerconsent@retailenergycode.co.uk
