Consumer Consent Solution Webinar
Join us on 8 December 2025 We’re hosting an engaging, collaborative webinar on 8 December 2025 (10.00-11.30 GMT) to explore the next phase of the Consumer Consent Solution, a key enabler of a smarter, more consumer-focused energy system. Sign up today to receive full joining details and secure your place: Register for webinar New to […]
Power of collaboration: How stakeholders are shaping the new REC Portal
Hi John, can you give us an overview of the REC Portal Relaunch programme and its objectives? Absolutely. The REC Portal Relaunch Programme aims to transform how the industry interacts with the Retail Energy Code (REC). The current portal has served us well over the past five years, but it’s time for a renewed, modern, […]
REC Portal Relaunch Community: First user group session and next steps
Have your say As part of this work, we’re now running an anonymous card sort exercise to understand how users group and label information. It takes just 13–18 minutes, and your input will directly shape new portal features. Take part in the card sort Our digital partner This work is being developed in partnership with […]
Capgemini appointed as our new Digital Services Partner
We’re pleased to announce that, effective from 1 July 2025, we’ve appointed Capgemini as our Digital Services Partner. This marks a major milestone in the transformation of our Digital Services.
Putting consumers first: The journey to a trusted Consumer Consent Service
Hi Michael, what is the Consumer Consent Service, and why does it matter? Consumer consent is the key to unlocking smart, seamless access to new or existing retail energy services. It gives people the confidence and control to share their data safely, in ways that save money and carbon. The Consumer Consent Service (CCS) aims […]
Have your say on the future REC Portal and Digital Services
Introducing the Digital Services Community We will be building a brand-new REC Portal to improve your experience with the Retail Energy Code (REC)—and we want your help to shape it. Set to go live in Autumn 2026, the new REC Portal will make it easier to access the tools, services, and information you need. To […]