Our response to: Enhancing Asset Visibility for Distribution Network Operator Options

On 6 February 2026, we published our response to Ofgem’s consultation on Enhancing Asset Visibility for Distribution Network Operator Options, backing the objective to improve visibility of small-scale distributed assets, while urging that delivery builds on existing market-wide infrastructure and governance to minimise duplication and reduce delivery risk. We also highlighted the potential role of […]

Our response to: Ofgem’s Forward Work Programme 2026–27 Consultation

On 6 February 2026, we published our response to Ofgem’s consultation on its Forward Work Programme 2026–27. We support the draft programme, particularly its focus on consumer protection and debt and affordability, while urging clearer milestones, timelines, and accountability so industry can better understand priorities, dependencies, and delivery impacts. Read our full response here.

Our response to: Non-Domestic Smart Meter Rollout Post 2025

On 16 January 2026, we published our response to the consultation on the Non-Domestic Smart Meter Rollout Post 2025, welcoming the proposal to use the Retail Energy Code (REC) as the governance “home” and noting that the proposed monitoring and reporting would be a material evolution of REC Performance Assurance. We also highlighted the need […]

Our response to: Energy Digitalisation Governance – Architectural Coordination

Image of person using digital services on a laptop

On 5 December 2025, we published our response to Ofgem’s open letter on Energy Digitalisation Governance – Architectural Coordination, agreeing there’s a real need for stronger coordination where major digital programmes intersect, but cautioning against creating a new central “architecture body”. Instead, we advocated a federated, light-touch model that focuses on interoperability, shared standards, and […]

Our response to: Consultation on the Role and Powers of the Energy Ombudsman

On 4 December 2025, we published our response to the Consultation on the Role & Powers of the Energy Ombudsman, supporting the aim of faster, fairer redress while highlighting the need for a clearer, evidence-based diagnosis of what’s currently going wrong, and for reforms that improve outcomes without overcomplicating the process. We also set out […]