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Have your say: Consultation on updates to REC Third-Party Intermediary Code of Practice 

Why this matters  On 16 May 2025, Ofgem issued its decision to reject Change Proposal R0137—Introducing Third Party Intermediary (Energy Broker) Assurance and Accreditation. While this means that adherence to the existing voluntary Third-Party Intermediary Code of Practice (TPI CoP) will not become mandatory, Ofgem expressed support for the continued voluntary operation and development of […]

Putting consumers first: The journey to a trusted Consumer Consent Service

Hi Michael, what is the Consumer Consent Service, and why does it matter? Consumer consent is the key to unlocking smart, seamless access to new or existing retail energy services. It gives people the confidence and control to share their data safely, in ways that save money and carbon. The Consumer Consent Service (CCS) aims […]

Annual Report 2024–25 now live

Turn progress into practical insight on what matters most to you. Read the highlights, download the report, and share feedback in our short survey.

Stakeholder insights on Ofgem’s second Energy Code Reform consultation

What did the session focus on? The session focused on two key areas: Stakeholder Advisory Forum Cross-Code Steering Group We invited stakeholders to share their views on the proposed arrangements and worked together to identify ways to improve cross-code alignment. We’ll continue developing these improvements in collaboration with all code bodies. What is the Stakeholder […]

Board Highlights: June 2025

Board meeting of people around a table with computers

The RECCo Board met in June 2025, chaired by Hannah Nixon, to review progress and discuss key priorities. This summary captures the main updates and decisions from the meeting.

Have your say on the future REC Portal and Digital Services

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Introducing the Digital Services Community We will be building a brand-new REC Portal to improve your experience with the Retail Energy Code (REC)—and we want your help to shape it. Set to go live in Autumn 2026, the new REC Portal will make it easier to access the tools, services, and information you need. To […]

CRS Improvements stakeholder update: A summary and thank you

An overview DCC outlined the CRS Improvements Plan, highlighting its goals to address stakeholder pain points, align with customer needs, and ensure future service resilience. Collaboration with RECCo and input from consultations and surveys have been instrumental in shaping the plan. Workstreams and projects Address Data Quality: Analysing unmatched addresses, assessing their impact with user […]

Ofgem rejects proposal to mandate TPI Code of Practice, but commitment to standards remains

These proposals were shaped by extensive stakeholder engagement—including dedicated workshops and consultation throughout the change development process—and were designed to deliver more consistent protections for small business customers by establishing minimum standards for TPIs whose fees are recovered through energy suppliers. We continue to believe that introducing a formal accreditation regime would have delivered tangible […]

Joint RECCo–DCC plan to deliver Central Registration Service Improvements Plan

What’s the background to the Improvements Plan? In December 2024, Ofgem published its decision that the Data Communications Company (DCC) will retain both Licence and Code responsibilities for the Centralised Registration Service (CRS). As part of this decision, Ofgem requested that DCC and RECCo collaborate to develop a joint Improvements Plan to deliver meaningful enhancements […]