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Your new REC Portal: Our progress and next steps

  We’re building a new REC Portal, one that’s easier to use, quicker to navigate, and designed around your day-to-day needs. Working with our Digital Services partner, Capgemini, we’re building a more intuitive platform, including: A clearer, more accessible digital REC and data specification Improved tools to support change management processes More intuitive, AI-powered search […]

Power of collaboration: How stakeholders are shaping the new REC Portal

Hi John, can you give us an overview of the REC Portal Relaunch programme and its objectives? Absolutely. The REC Portal Relaunch Programme aims to transform how the industry interacts with the Retail Energy Code (REC). The current portal has served us well over the past five years, but it’s time for a renewed, modern, […]

REC Portal Relaunch Community: First user group session and next steps

Have your say As part of this work, we’re now running an anonymous card sort exercise to understand how users group and label information. It takes just 13–18 minutes, and your input will directly shape new portal features. Take part in the card sort Our digital partner This work is being developed in partnership with […]

Have your say on the future REC Portal and Digital Services

Image of person using digital services on a laptop

Introducing the Digital Services Community We will be building a brand-new REC Portal to improve your experience with the Retail Energy Code (REC)—and we want your help to shape it. Set to go live in Autumn 2026, the new REC Portal will make it easier to access the tools, services, and information you need. To […]